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We at Ronaynes’ pride ourselves with the high-quality of the products we supply to our customers and we make sure that we provide you with only the best, regardless of your business or industry. We do of course understand that not every product is made equal and that sometimes there are cases where the product itself is not fit for purpose or simply do not suit for the reason that it was bought for.
It is for this reason we are happy to accept items returned to us with 28 days of purchase and in this case we offer you an exchange or a full refund to your credit or debit card once we receive the items and process them in our warehouse. Any returns which fall outside this 28 day time period may be considered on a case-by-case basis and is at the discretion of Ronaynes and may be refunded as a credit against a future purchase. All items must be returned to Ronaynes in the same condition in which they were shipped and in a saleable condition. Ronayne Hardware reserves the right to refuse a return if it is determined that the item has been used or worn and then returned for any reason other than being ‘faulty’.
Carriage on Goods Returned must be paid by the Customer and our Carriage is not refundable in the event of a ‘Change of Mind’ by the Customer.
On Deliveries to Northern Ireland – any Custom Charges or UK VAT or any other charges must be paid by the Customer.